Privacy Policy

RUSCHMEYERS values you as our guest and recognizes that privacy is important to you. We want you to be familiar with how we collect, use and disclose data.

This Privacy Statement describes the privacy practices of RUSCHMEYERS for data that we collect:

• through websites operated by us from which you are accessing this Privacy Statement, including RUSCHMEYERS and other websites owned or controlled by RUSCHMEYERS (collectively, the "Websites")
• through the software applications made available by us for use on or through computers and mobile devices (the "Apps")
• through our social media pages that we control from which you are accessing this Privacy Statement (collectively, our "Social Media Pages")
• through HTML-formatted email messages that we send you that link to this Privacy Statement and through your communications with us
• when you visit or stay as a guest at one of our properties, or through other offline interactions

Collectively, we refer to the Websites, the Apps and our Social Media Pages as the "Online Services" and, together with offline channels, the "Services." By using the Services, you agree to the terms and conditions of this Privacy Statement.

Collection of Personal Data

"Personal Data" are data that identify you as an individual or relate to an identifiable individual. At touch points throughout your guest journey, we collect Personal Data in accordance with law, such as:

• Name
• Gender
• Postal address
• Telephone number
• Email address
• Credit and debit card number or other payment data
• Financial information in limited circumstances
• Language preference
• Date and place of birth
• Nationality, passport, visa or other government-issued identification data
• Important dates, such as birthdays, anniversaries and special occasions
• Membership or loyalty program data
• Employer details
• Travel itinerary or activity data
• Prior guest stays or interactions, purchases, and preferences
• Geolocation information
• Social media account data

In more limited circumstances, we also may collect:

• Data about family members and companions
• Biometric data, such as digital images
• Images, video, and audio data via security systems
• Guest preferences and personalized data

If you submit any Personal Data about other people to us, you represent that you have the authority to do so and permit us to use the data in accordance with this Privacy Statement.

How We Collect Personal Data

We collect Personal Data in a variety of ways:

How You Can Access, Change or Suppress Your Personal Data

If you would like to review, correct, update, suppress, restrict, or delete your Personal Data, or request a copy of it, you can contact us at:

hello@ruschmeyers.com

or by mail:

In your request, please make clear what Personal Data you would like to have changed, whether you would like to have your Personal Data suppressed from our database, or other limitations you would like to put on our use of your Personal Data. For your protection, we only fulfill requests for the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we often need to retain certain data for record keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or reservation, or enter a promotion, you may not be able to change or delete the Personal Data provided until after the completion of such purchase, reservation, or promotion). There may also be residual data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.